Royal Reels Casino Responsible Gambling – Play Safe in Australia

1. Our Commitment to Responsible Play

At Royal Reels Casino, we believe gambling should always be fun, safe, and under your control. While most players enjoy online pokies and casino games responsibly, we know that for some, gambling can become a problem.

That’s why we provide a range of responsible gaming tools and resources to help you set boundaries, manage your play, and seek support if needed.

2. Tools to Stay in Control

Royal Reels offers several features to help players manage their gaming activity:

• Deposit Limits – set daily, weekly, or monthly caps on how much you can add to your account.

• Loss & Wager Limits – keep track of your spending by capping bets and losses.

• Session Reminders – receive pop-ups reminding you of time spent playing.

• Cool-Off Periods – take short breaks (24 hours to 30 days) when you need them.

• Self-Exclusion – temporarily or permanently close your account if gambling is no longer fun.

These tools are available through your account settings or by contacting our 24/7 support team.

3. Recognising Problem Gambling

Ask yourself:

• Do you spend more time or money on gambling than planned?

• Do you gamble to escape stress or financial worries?

• Do you chase losses or hide gambling from family/friends?

If you answered yes to these questions, you may benefit from our responsible gaming tools or professional support.

4. Support and Resources in Australia

If gambling is affecting your life, please reach out to these free and confidential organisations:

• Gambling Help Online – gamblinghelponline.org.au

• Lifeline Australia – lifeline.org.au (13 11 14)

• Gamblers Anonymous Australia – gaaustralia.org.au

Help is available 24/7 for individuals and families.

5. Our Promise

Royal Reels Casino is committed to:

• Promoting safe and fair play.

• Protecting minors and vulnerable players.

• Complying with AML and KYC regulations to ensure secure transactions.

• Supporting Australian players with effective tools and resources.

FAQ

Q1: How can I set deposit limits at Royal Reels?
A: You can set daily, weekly, or monthly limits in your account or by contacting support.

Q2: What is the difference between a cool-off and self-exclusion?
A: A cool-off is a short-term break, while self-exclusion blocks your account for a longer period or permanently.

Q3: Can I still withdraw money during self-exclusion?
A: Yes. You can withdraw any remaining balance, but you won’t be able to place new bets.