Royal Reels Casino Privacy Policy – Secure & Transparent Data Protection

1. Introduction

At Royal Reels Casino, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with international standards and Australian privacy regulations.

By using our website, mobile app, or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal and non-personal data:

• Personal identification details – name, date of birth, email, phone number.

• Verification documents (KYC) – passport, driver’s licence, proof of address.

• Financial information – payment method details used for deposits and withdrawals.

• Technical data – IP address, browser type, device information, cookies.

• Gameplay data – games played, betting history, session activity.

This data helps us provide secure, personalised, and compliant services.

3. How We Use Your Information

Your data may be used for the following purposes:

• To create and manage your casino account.

• To process deposits and withdrawals securely.

• To verify identity in line with KYC/AML regulations.

• To deliver bonuses, promotions, and personalised offers.

• To improve our website, mobile app, and customer support.

• To comply with legal obligations and protect against fraud.

We do not sell or rent your personal data to third parties.

4. Data Storage and Security

Royal Reels Casino uses advanced SSL encryption, firewalls, and secure servers to protect all player data. Access is restricted to authorised staff only.

We retain personal data only for as long as necessary to meet legal, financial, and regulatory obligations. Once no longer needed, information is securely deleted.

5. Sharing of Information

Your data may be shared only in the following cases:

• With payment processors (for deposits/withdrawals).

• With regulatory authorities if legally required.

• With fraud prevention services to maintain platform security.

Any third-party partners must comply with strict confidentiality and data protection standards.

6. Cookies Policy

Royal Reels uses cookies to:

• Improve user experience on our site and app.

• Track website performance and analytics.

• Deliver tailored promotions and content.

Players can disable cookies in their browser, but some features may not function properly.

7. Player Rights

Under Australian privacy laws, you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your account and associated data (where legally possible).

• Opt out of marketing communications at any time.

To exercise these rights, please contact our support team via [email protected].

8. Changes to This Policy

Royal Reels Casino reserves the right to update this Privacy Policy when necessary. All updates will be published on this page with the revised date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact our 24/7 Support Team via:

• Live Chat on the website or app

• Email:[email protected]